Resident Benefits Package

Utility Concierge

Moving is stressful, so we step in to ease the burden by providing a full-service utility concierge service to handle all your utility provider needs. No more delays in accessing your new rental and save time as we locate and deal with the wait times for each service you need. connected and/or transferred.

Home Assistance Program

Accidents happen, but with our Home Assistant Program, you’re covered! Enjoy peace of mind knowing you can receive up to $1,000 in reimbursements for accidental damage caused to your rental property during your lease. Whether it's an unexpected spill or a minor mishap, we've got your back, so you can focus on enjoying your home without the worry of extra financial strain. This added protection gives you the confidence to live comfortably, knowing you're supported if life's little accidents come your way. It's one more way we make renting a seamless, stress-free experience!

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Security Deposit Program

Accidents happen, but with our Home Assistant Program, you’re covered! Enjoy peace of mind knowing you can receive up to $1,000 in reimbursements for accidental damage caused to your rental property during your lease. Whether it's an unexpected spill or a minor mishap, we've got your back, so you can focus on enjoying your home without the worry of extra financial strain. This added protection gives you the confidence to live comfortably, knowing you're supported if life's little accidents come your way. It's one more way we make renting a seamless, stress-free experience!

Home Condition Guarantee

Within the first 24hrs of occupying the home, if you are not satisfied with the condition of the home as viewed prior to lease signing, you may request lease cancellation and receive a full refund of your security deposit, rent, animal fees, lease preparation fee, risk mitigation fee, and application fees.

On Demand Pest Control

Enjoy hassle-free living with access to top-notch pest control services through our HomeLab Property Management local affiliate providers. As a resident, you can request professional pest control whenever needed, ensuring your home remains a comfortable, pest-free environment. This service provides peace of mind, saving you time and effort while ensuring your space is protected. It's one more way we prioritize your comfort, so you can focus on enjoying your home without the worry of unwanted guests!

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24/7 Maintenance w/ Live Support

Accidents happen, but with our Home Assistant Program, you’re covered! Enjoy peace of mind knowing you can receive up to $1,000 in reimbursements for accidental damage caused to your rental property during your lease. Whether it's an unexpected spill or a minor mishap, we've got your back, so you can focus on enjoying your home without the worry of extra financial strain. This added protection gives you the confidence to live comfortably, knowing you're supported if life's little accidents come your way. It's one more way we make renting a seamless, stress-free experience!

Credit Reporting & Building

($$$) Imagine building your credit simply by paying rent! As a HomeLab resident, your on-time rent payments can be reported to Experian, Equifax, and TransUnion, helping you strengthen your credit score without any extra effort. Plus, you get an exclusive benefit—no enrollment fee (a $10 savings) just for being part of the HomeLab community. It’s an effortless way to improve your financial future while enjoying the home you love. Start boosting your credit today and unlock more opportunities tomorrow!

Home Maintenance Program

Hassle-free home care with regular HVAC filter deliveries (monthly, quarterly, or yearly depending on the property) to maintain your system's efficiency. Plus, you'll receive a winterization package to protect exterior faucet penetration points, ensuring your plumbing is safe during colder months. These services not only help keep your home in top shape but also save you time and worry, providing peace of mind and added protection throughout the year.

Loyalty Incentives

Have a pet, cleaning, or security deposit with us? Your responsible rental behavior matters! With on-time payments, minimal maintenance calls, and excellent care of the property, you could be rewarded with a partial or full refund of one or more deposits upon lease renewal. This program recognizes your commitment, offering real value and savings while making your renting experience even more rewarding. It’s our way of saying “thank you” for being a great resident!

Monthly Gifting

We keep the local vibe alive in communities across the country by supporting all our local businesses. Receive a token of our appreciation delivered to you monthly. An email and/or text will be sent for FREE items to local hotspots and places you may have never found before. Get out of your comfort zone, enjoy unique experiences and explore what’s new. These gifts include an array of things from, A latte and a pastry at a local coffee shop, a beer for two at a local brewery, a pan pizza at a local pizzeria, and SOOO much more!

Referral Bonus

As a renter with HomeLab Property Management, you can earn a $250 Rent Credit simply by referring someone who rents with us. It’s a win-win—share your great experience with friends or family, and when they find their new home, you get rewarded with a rent discount! This easy referral program offers real savings while helping others enjoy the same fantastic living experience you do.

Cash Back

We support your journey to homeownership! If you decide to purchase a home after renting with us, we’ll contribute $500 towards your closing costs—just use a HomeLab Team Agent. This benefit not only makes the transition from renting to owning smoother but also saves you money, turning your dream of owning a home into an easier and more affordable reality. It’s our way of investing in your future!

Home Buying Assistance

For residents enrolled in our Resident Benefits Package, we offer professional buyer representation services to help prepare and guide you through the home-buying process. Whether you’re ready to buy now or planning for the future, we’re here to support you every step of the way, making your path to homeownership smoother and more personalized.

No Cost Battery Replacement

As a valued renter with us, your safety and convenience are our top priorities! That's why we offer complimentary battery replacement and delivery for essential home devices like smoke alarms, CO2 detectors, HVAC control units, and other specialty system components—all at no extra cost to you. Imagine never worrying about that annoying beeping from low batteries again! If any of these critical devices need a battery change, simply give us a call, and we'll take care of it, ensuring your home stays safe, comfortable, and stress-free. It’s one less thing for you to worry about, so you can focus on enjoying your home to the fullest!

Late Payment Forgiveness

Because we know life happens! You’re covered if an unexpected situation causes a late payment. With this benefit, we’ll forgive one late payment within any 12-month leasing period, giving you flexibility when you need it most. It’s our way of showing we understand that mistakes happen, and we’re here to support you through life’s little bumps. No stress, no penalties—just a fresh start!

Self-Access Move In

Your new home, your schedule! Skip the office and head straight to your new place with our convenient, touchless move-in process. No need to wait or coordinate, just go directly to your home and begin settling in from the moment you arrive! We’ve made moving easier and more exciting by giving you total control over the process, so you can focus on the joy of starting fresh in your new space. It’s seamless, safe, and designed with your comfort in mind—welcome home!

Flexible Rent Payment Program

We understand that life can be unpredictable, and we’re here to help. Our Flexible Rent Payment Program is designed to provide a positive way to manage on- time rent payments, even during financial shortages or unforeseen hardships. This program offers flexible payback plans tailored to your situation, ensuring you can stay on track without the stress of falling behind. It’s more than just a payment solution—it’s a way to feel supported and secure, knowing that we’ve got your back when life throws you a curveball. Stay focused on what matters, while we help you through the tough times!

Resident Renters Insurance

Seamless protection, no applications, credit checks, or extra billing required! As a valued renter, you can automatically receive the benefits of coverage without the usual hurdles. We’ve eliminated the red tape, so you can focus on enjoying your home with confidence, knowing you're covered without any extra effort. It’s simple, straightforward, and designed to give you security with zero hassle—just one more way we make your experience with us truly exceptional!

Emergency Kits

Essential tools and resources designed to help protect your home and loved ones in the event of a fire. These emergency kits can be equipped with a fire extinguisher and/or fire blanket to offer immediate safety in one of the most dangerous situations a family can face. Knowing you're prepared to handle the unexpected brings a sense of comfort, allowing you to live confidently in your home. Prioritize your safety and well-being.

One Time Returned Payment Forgiveness

We believe everyone deserves a second chance! We offer a one-time waiver of the returned ACH payment fee. Whether it’s an unexpected account issue or a simple oversight, we’ve got your back. This benefit takes the pressure off during an unfortunate moment, allowing you to recover without extra financial strain. It’s our way of showing we understand, and we’re here to support you when life happens. Experience relief knowing that one mistake won’t hold you back!

Move In Condition & Inspection App

We believe everyone deserves a second chance! We offer a one-time waiver of the returned ACH payment fee. Whether it’s an unexpected account issue or a simple oversight, we’ve got your back. This benefit takes the pressure off during an unfortunate moment, allowing you to recover without extra financial strain. It’s our way of showing we understand, and we’re here to support you when life happens. Experience relief knowing that one mistake won’t hold you back!

Rent. Plan. Buy Program

Your pathway to homeownership starts here! Our exclusive Rent, Plan, Buy program is designed to guide you step by step toward an exciting new chapter as a homeowner. We’ve partnered with financial advisors, CPAs, lenders, and credit repair experts to provide you with the tools and support needed to prepare for life after renting. This all-in-one program offers full-service credit repair, credit score improvement strategies, personalized credit coaching, and monthly access to your 3-bureau credit reports and scores. Plus, you'll receive credit monitoring, identity theft protection, and recovery services, ensuring your financial health stays secure throughout the journey. With us as your trusted stewards, you’ll have peace of mind knowing you're on a structured, supportive path to achieving your dream of homeownership. It’s more than just a plan—it’s your future, reimagined. Let us help you unlock the next chapter of your life!

Money Now!

Imagine having an extra $500 at your fingertips when you need it most. As a HomeLab resident, you can access up to $500 in advance to help cover rent, fill your tank, tackle your to-do list, or seize a spontaneous opportunity. Whether it's a sudden expense or a chance you just can’t pass up we are here to help.

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Moving Concierge

Stress-Free Move-In and Move-Out Support – We’re here to make your transition as smooth as possible! With our FREE personalized assistance, you’ll get expert help is right here. Powered by Utility Valet, this service takes the hassle out of moving, so you can focus on the excitement of settling into your new home or preparing for your next adventure. Imagine walking into your new space, knowing everything’s already handled—no stress, just peace! Let us take care of the details, so you can enjoy the best part of your move!

Sure

Protect your home with the click of a button! As a valued renter with us, you can access Sure, the global leader in digital insurance technology. With Sure, purchasing renters insurance is completely online, fast, and hassle-free. No paperwork, no lengthy phone calls—just streamlined protection at your fingertips. This service unlocks the ease of securing the coverage you need to safeguard your belongings, giving you peace of mind in minutes. Stay focused on enjoying your home, knowing you’re fully protected with a solution designed for today’s digital world!

Missed Appointment Fee Reimbursement

Things happens, and sometimes you miss a maintenance appointment. But don’t worry! If you paid a technician trip fee, you may be eligible to receive 50% of that fee back. This benefit is our way of showing we understand that things don’t always go as planned, and we’re committed to making sure you’re supported even when obstacles occur. It's more than just a refund—it's our way of putting you first, so you can focus on what really matters: enjoying your home!

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Free Security Deposit Review

When it’s time to move out, we want to ensure you feel confident and secure in the process. That’s why our in-house maintenance experts will conduct an independent review of your security deposit charges, ensuring everything is fair and market-rate. We’re committed to transparency and fairness, so you can leave knowing you’re only being charged for what’s right.

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Lockout Reimbursement

Getting locked out of your home can happen at any time. But with us, you don’t have to worry! We offer one lockout reimbursement per year-long lease—your safety net when things don’t go as planned. Whether it's a late night or a busy morning, you can breathe easy knowing we’re here to help you get back inside without the hassle.

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Free Drain Maintenance Packs

Quick Fix for Clogged Drains—No Plumber Needed! – We understand that slow or clogged drains can be a real headache. That’s why, as a valued renter, we provide preventative supplies to help you clear your drains quickly and easily. No need to wait for a plumber—handle the issue on your own time, with the right tools delivered straight to your door. This proactive solution saves you from the hassle and frustration, letting you get back to enjoying your home without interruption. We’ve made it easier than ever to fix those small issues fast.

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Move In Promise

Dinner’s on Us! – We want your move-in experience to be perfect from day one. That’s why we promise to complete any approved move in maintenance requests made within your first 2 weeks of occupancy. If we don’t? Your family dinner is on us, courtesy of Doordash! It’s our way of showing that we care about your comfort and want to make sure your home is everything you dreamed of. No delays—just results. And if we fall short, we’ll treat you to a great meal while we make it right!

Overnight Stay Reimbursement

Your Comfort Comes First—Emergency Hotel Stay Reimbursement! – We understand that unexpected after-hours emergencies can disrupt your life. That’s why, if we can’t resolve a critical issue promptly, we’ll reimburse you up to $250 for an overnight hotel stay. We don’t want a sudden problem to cause unnecessary stress or financial strain. Rest easy knowing that we’ve got you covered, ensuring you’re taken care of while we work to get your home back in order. It’s our way of safeguarding your comfort and showing that your well-being is always our priority!

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Freewill

Write Your Legal Will for Free! – Life is full of uncertainties, but protecting your loved ones shouldn't be one of them. As a HomeLab resident, you can create or update your legal will in under 20 minutes—completely free. Imagine your wishes are secured and your family is protected, all with just a few clicks. It’s a simple, yet powerful way to safeguard your future, giving you confidence and comfort that everything is taken care of. Take this priceless opportunity to ensure your loved ones are looked after.

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Disclaimer: HomeLab Property Management reserves the right to modify this benefit package at any time. Modifications may include the addition and removal of services at any point during the term of the lease agreement. Any changes to pricing will only take place at the time of lease signing or at renewal time. Because this is a special service provided by HomeLab Property Management, these services will only be provided as part of your lease agreement while HomeLab Property Management. Should HomeLab Property Management services be ended, so shall this Resident Benefits Package. Should this happen, the amount of this package will be removed from your monthly rent. This is a required program that is currently built into the monthly rent amount and may not be opted-out of.